Mon Adresse Civique

Return policy

Return policy

We aim for your complete satisfaction, which is why we invite you to check your order upon receipt. Each order is checked and approved before it is sent. If the item is damaged, please complete the form: "Replacement request" under the Warranty tab.

Due to the density of the product used for making the numbers and the die-cutting process, slight imperfections may be visible. Please note that these will in no way affect the quality of our product.

Return condition

If your purchase does not suit your satisfaction, contact us at info@myaddressnumber.com without worry. You will have fourteen (14) days from the date of delivery to return the original item. Note that for a non-defective product, shipping and its associated costs are your responsibility. Please return the item in its original packaging to 6-827 rue Dufferin, Granby (QC), J2H 0T9. We charge a 20% handling fee and the cost of shipping for the new item will be charged at the actual freight price. We do not offer any refunds. Only items received in their original packaging and in mint condition will be accepted. You must have our authorization to return an item to us.

Special order

Note that the modern number is always personally assembled for your order, so this is a final sale.

Point of sale

If you purchased your address from one of our resellers, you must refer to them. Other exchange policies may be in effect.

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